Upcoming Courses

Accountability Leadership for the Healthcare Team

Sara M. Bolton, MD, Sanjiv Chopra, MD, MACP, Donald A. Davidoff, PhD, Tim Havens, MD, Cynthia Kraines, Gerald Kraines, MD, Ranna L. Parekh, MD, MPH, Majola Ujkaj, MD, PhD

October 19, 2014 – October 24, 2014 | Bedford, MA | Doubletree Bedford Glen Hotel More Information

The health-care environment is becoming increasingly convoluted, confusing, and politically contentious, just as standards for quality and afford­able health care are being pulled apart (and attempted to be put together) from all sides. The traditional roles of physician-executives, other health-care executives, and business executives in the health-care field are increasingly blurred. Physician leaders do not always have the final say in decisions affecting clinical care. Non-physician health-care leaders often dictate clinical policy to physicians. Business managers now must understand how their budget decisions can have a profound impact on the physician-patient relationship. Simultaneously, multiple forces—changing economics, competition, public policy, regulation, and consumer dissatisfaction—are challenging the status quo.

Accountability Leadership for the Health Care Team addresses all these issues and practice gaps. This intensive seminar offers sound con­cepts and proven applications that bring clear thinking to the management of health-care delivery systems. The five-day program investigates the various types of accountabilities and authorities found in roles throughout clinical institutions; it then presents straightforward leadership practices to meet those accountabilities. The seminar’s lectures explore—in-depth—effective leadership of individuals, teams, cross-functional processes, and whole organizations.

Consultant-led small-group sessions complement the lectures and provide lively forums to apply the seminar’s principles to focused cases that participants present from their own organizations. In fact, the value of Accountability Leadership for the Health Care Team is enhanced expo­nentially when several colleagues from the same organization or hospital attend together and apply the seminar’s concepts and tools to common problems and dilemmas.

The faculty for Accountability Leadership for the Health Care Team is made up of physician executives and other executives with significant leadership and consulting experience in the health-care field, as well as in other industries. Accountability Leadership for the Health Care Team is targeted to participants from all medical disciplines: medicine, nursing, social work, and psychology, as well as all health-care business disciplines: general management, finance, marketing, and information technology.

This course is designed so that participants will be able to:
  • Master the tasks of working effectively together to deliver on their organization’s overall goals;
  • Encourage employee productivity and team-working to ensure the highest probability of success;
  • Effectively manage in different types of health-care systems (with varied accountabilities and authorities);
  • Effectively manage team-working practices in each type of health-care organization;
  • Collaborate and achieve consensus in complex work environments with multiple, competing demands and requirements;
  • Enhance employee effectiveness through a systematic approach to coaching and mentoring;
  • Maximize the productivity of multi-level, cross-functional managerial units; and
  • Translate strategy into reality—and successfully implement it within an accountability framework.

Additional Information

Fees

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SUNDAY, OCTOBER 19, 2014
6:15 PM Dinner
8:00 PM Orientation
Gerald A. Kraines, MD
8:45 PM Small Group Discussion: Cases
MONDAY, OCTOBER 20, 2014
8:00 AM Leadership and Teams
Gerald A. Kraines, MD
Tim Havens, MD
10:00 AM Break
10:15 AM Accountability and Authority in Health Care Systems
Gerald A. Kraines, MD
12:00 PM Lunch
1:00 PM Leadership: Engagement
Gerald A. Kraines, MD
3:00 PM Break
3:15 PM Leadership: Alignment
Gerald A. Kraines, MD
4:30 PM Small Group Discussion: Cases
6:15 PM Dinner
8:00 PM Small Group Discussion: Cases
TUESDAY, OCTOBER 21, 2014
8:00 AM The Anatomy of Health-Care Systems
Gerald A. Kraines, MD
10:00 AM Break
10:15 AM Teams in Health-Care Systems
Gerald A. Kraines, MD
12:00 PM Lunch
1:00 PM Developing Talent in Health-Care Systems I
Gerald A. Kraines, MD
2:30 PM Break
2:45 PM Sessions with Preceptors
3:45 PM Sessions with Preceptors
4:45 PM Small Group Discussion: Cases
6:00 PM Dinner
8:00 PM Small Group Discussion: Cases
WEDNESDAY, OCTOBER 22, 2014
8:00 AM Developing Talent in Health-Care Systems II
Cynsie Kraines
10:00 AM Break
10:15 AM The Physiology of Health-Care Systems
Gerald A. Kraines, MD
12:00 PM Lunch
1:00 PM Collaborative Negotiation
2:30 PM Break
2:45 PM Collaborative Negotiation (continued)
3:30 PM Sessions with Preceptors
4:30 PM Small Group Discussion: Cases
THURSDAY, OCTOBER 23, 2014
8:00 AM Leadership by Example: The Ten Key Principles of All Great Leaders
Sanjiv Chopra, MD
9:30 AM Break
9:45 AM Leading Change in Health-Care Systems
Gerald A. Kraines, MD
12:00 PM Lunch
1:00 PM Small Group Discussion: Cases
2:30 PM Break
2:45 PM Sessions with Preceptors
3:45 PM Sessions with Preceptors
4:45 PM Next Steps
Gerald A. Kraines, MD
7:00 PM Dinner
FRIDAY, OCTOBER 24, 2014
7:45 AM Group Evaluations and Feedback
9:15 AM Break
9:30 AM Small Group Reports
10:30 AM Summary and Lessons Learned
Gerald A. Kraines, MD

Beth Israel Deaconess Department of Psychiatry Foundation, Inc./Contact Hours: 43

Accreditation:

The Harvard Medical School is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The Harvard Medical School designates this live activity for a maximum of 43 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The Royal College of Physicians and Surgeons of Canada recognizes conferences and workshops held outside of Canada that are developed by a university, academy, hospital, specialty society or college as accredited group learning activities.

AMA PRA Category 1 Credits™ claimed by physicians attending live events certified and organized in the United States for AMA PRA Category 1 Credits™ can be claimed through the agreement on mutual recognition of credits between UEMS and AMA, considered as being equal to the European Continuous Medical Education Credits (ECMEC©) granted by the UEMS. One AMA PRA Category 1 Credits™ is equivalent to one (1) hour of European EACCME Credit (ECMEC©), therefore up to 43 ECMEC© Credits are available. Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity.

GERALD A. KRAINES, MD, is chairman and chief executive officer of The Levinson Institute and is on the faculty of Harvard Medical School. His groundbreaking work centers around building effective organizations and healthy work environments based on an in-depth understanding of human motivation and work systems. He has written extensively on diverse subjects including brain chemistry, mental health administration, stress in the workplace, the use of organization to improve mental health, and the role of hierarchy in creating highly adaptive and accountable work systems. His groundbreaking book, Accountability Leadership, was published by Career Press in 2001 and released in paperback in 2011. He is frequently featured and quoted in both print and electronic media about bringing both scientific knowledge and common sense back to the workplace. He regularly lectures on leadership development; managing organizational change; developing tough but fair work cultures; creating productive, accountable teams; and principles essential for achieving integrated, managerial leadership systems. Dr. Kraines received his medical degree from Case Western Reserve, and a psychiatric fellowship and postgraduate degree in community psychiatry from Harvard Medical School. He undertook several public health projects in Central America and the rural United States, spent two years in the Public Health Service, and five years as medical director of a mental health center. Dr. Kraines is a member of the American Psychiatric Association and is certified by the American Board of Psychiatry and Neurology. Prior to becoming president of The Levinson Institute, Dr. Kraines practiced clinical psychiatry for 15 years.

DONALD A. DAVIDOFF, PHD, is chief of the department of neuropsychology and director of the Neuropsychology Fellowship Program at the McLean Hospital, Harvard Medical School. Dr. Davidoff is also an assistant professor in the department of psychiatry, Harvard Medical School and psychologist, McLean Hospital. He founded the Geriatric Neuropsychiatry Unit in 1993 and was its psychologist-in-charge for 15 years, retiring from that position to focus on research. His primary research interests include the diagnosis and management of patients with dementia, treatment-resistant affective disorders, optimal aging, nonverbal learning disabilities, and affective and motivational aspects of memory functioning. Dr. Davidoff has served as chairman of the Commissioner’s Task Force on Alzheimer’s Disease and on the State House Task Force on Elder Mental Health. He was a board member (for 12 years) and treasurer of the Alzheimer’s Association of Massachusetts. His private practice includes clinical and forensic work and organizational consulting. In addition, he has published papers in academic journals and lectured at a number of hospitals, universities, and national professional conferences. He has also lectured on decorative arts at various museums and at the Rhode Island School of Design and has curated an exhibition of decorative arts. Dr. Davidoff received a B.E. from City College of New York, an S.M. in mechanical engineering from Massachusetts Institute of Technology, and a Ph.D. in clinical psychology from City University of New York.

TIM HAVENS, MDhas for more than two decades coached successful leaders to improve and optimize their effectiveness. In addition, he designs and presents leadership programs to managers and executives, and consults to business, government, educational and health-care organizations with particular expertise in managing personal and organizational change. Dr. Havens is senior vice president at The Levinson Institute; director of the program, Leadership for Physician Executives, at Harvard Medical School; psychoanalyst at the Boston Psychoanalytic Society and Institute; and a guest lecturer at the Kennedy School of Government at Harvard, as well as at other universities in the United States. He has written about effective organizational leadership and lectures extensively on leadership development, managing organizational change, executive coaching, medical leadership, and building effective management teams. Dr. Havens received his M.D. from Baylor College of Medicine, and after an internship in surgery, served as a medical officer in the United States Navy during the Vietnam War. He completed his psychiatric training at Harvard Medical School.

CYNTHIA KRAINESis chief operating officer and director of training programs at The Levinson Institute. She came to the Institute from the health-care industry, where she held key managerial positions, for more than 20 years, in both the private and public sectors. She has also worked in high-level roles in marketing, epidemiological research, and international training. Her most recent positions were directing clinical research and, later, international training for abiotech company whose vaccine eradicated the most prevalent form of childhood meningitis from the Western world. In this capacity, she has authored numer­ous professional articles and chapters in the medical literature. Ms. Kraines’s primary focus at the Institute has been to establish the culture, practices, and resources to help organizations ensure robust, accountable managerial and team-working leadership. She works with all levels of management to ensure a full understanding of how properly structured and managed work teams can ensure the efficient and creative implementation of strategic goals.

RANNA I. PAREKH, MD, MPHis a child, adolescent, and adult psychiatrist practicing at the Massachusetts General Hospital and McLean Hospital. She is also a clinical instructor in the department of psychiatry at the Harvard Medical School. Her clinical interests include cross-cultural and international psychiatry, psychodynamic individual and couple’s therapy, and substance abuse. Dr. Parekh has traveled extensively and has practiced psychiatry in New Zealand and Australia. At Massachusetts General Hospital, she serves as the chairperson for the department of psychiatry’s diversity committee. In addition to medicine, Dr. Parekh has a strong background in negotiations having worked for six years as a director at Watershed Associates, a Washington, D.C.,- based negotiations consulting firm which serves Fortune 1000 clients. She specializes in collaborative negotiations; her clients in the past included NASA, Chevron, the United Negro College Fund, and Merck. Dr. Parekh is also involved in her Boston community. Dr. Parekh earned a B.A. in chemistry, a BSc. in biology with a co-major in black studies, and an M.D. degree from Wayne State University.

FERNANDO RODRIGUEZ-VILLA, MD, is psychiatrist-in-charge, Bipolar and Psychotic Disorders Program at McLean Hospital, and senior fellow at Harvard Medical School. He is on the attending staff at the Brigham and Women’s Hospital as a consultant to the Spanish Clinic. He also maintains a private practice. Born in Cuba, Dr. Rodriguez-Villa earned his B.S. at the University of Puerto Rico and his M.D. from the College of Physicians and Surgeons, Columbia University. Dr. Rodriguez-Villa is a board examiner and certified by the American Board of Psychiatry and Neurology, and is a member of the American Psychiatric Association.

MANJOLA UJKAJ, MD, PHDis instructor in psychiatry, Harvard Medical School; research associate at the McLean Imaging Center, McLean Hospital; and psychi­atrist at McLean Hospital’s Neurotherapeutics Department and the North Suffolk Mental Health Association. Dr. Ujkaj’s interests include teaching and acade­mics, advancing clinical practice and clinical research in psychiatry, and organizational work and consultation. She has always been interested in systems dynam­ics and in promoting constructive organizational change and transformation. Born in Albania, Dr. Ujkaj received her M.D., summa cum laude, from the University of Bologna, Italy, and her Ph.D. in human psychobiology from the University of Modena and Reggio-Emilia, Italy.

SPECIAL GUEST LECTURER

SANJIV CHOPRA, MD, MACPis Professor of Medicine and Faculty Dean for Continuing Medical Education at Harvard Medical School, and Senior Consultant in Hepatology at the Beth Israel Deaconess Medical Center, Boston. Dr. Chopra has more than 120 publications and has five books to his credit. Dr. Chopra is Editor-in-Chief of the Hepatology Section of UpToDate subscribed to by 850,000 physicians in 149 countries. Dr. Chopra has received a number of prestigious teaching awards and continues to be privileged to serve as the course director of numerous CME courses around the United States and several countries abroad.